This help article will help you troubleshoot your computer and web
browser settings when Mozilla Firefox doesn't remember your username and
password for sign-in.
If the Browser Autofill feature is not working when you have asked to
have your ID and Password remembered, we have a few things you can try
to fix this:I. Check your Firefox settings to ensure that you're not clearing your browser history upon browser closing.
- On the Tools menu, click Options.
- Click the Privacy tab.
- Under Firefox will: ensure the Remember history checkbox is checked.
- Click OK.
- On the Tools menu, select Options.
- Click Security.
- Under Passwords, ensure the Remember Passwords for Sites checkbox is checked.
- Click OK.
- If Autofill is enabled, click the Exceptions button to see if Yahoo! is on the blocked site list.
For security reasons, you should also check to verify that you're on a legitimate Yahoo! sign-in page by looking for the Sign-in Seal. For more information on the Yahoo! Sign-in Seal feature, please see our Using the sign-in seal help page.
For further assistance with Mozilla Firefox, please visit the Mozilla Firefox Help page.
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